Our Guarantee & Returns Policy
At Dina Fashions, we're passionate about bringing you unique, high-quality graphic tees and baby wear that spark joy and express your individual style. Every item you order is special – it's custom-made just for you, the moment you place your order!
As a small business operating on an on-demand fulfillment model, we don't hold physical inventory. This unique approach allows us to:
- Offer an incredibly diverse and constantly updated range of designs.
- Minimize waste, contributing to a more sustainable fashion approach.
- Maintain exceptional quality while keeping our prices fair and accessible.
Our "Perfect Condition" Promise to You:
Your satisfaction is our ultimate goal. We partner with top-tier print and fulfillment services to ensure that every single item we send out meets our high standards.
We proudly guarantee that your order will arrive in perfect condition.
If your item arrives:
- Damaged
- Defective
- Incorrect (wrong design, size, or item)
Please contact us within 21 days of delivery with a photo of the issue, and we will gladly arrange a hassle-free replacement or a full refund – whichever you prefer. Your happiness with your Dina Fashions purchase is our absolute priority!
Understanding Our Made-to-Order Returns:
Because each product is created especially for you, we kindly ask for your understanding regarding returns and refunds for reasons other than a damaged, defective, or incorrect item. This means we cannot accept returns for:
- Buyer's Remorse: (e.g., "I changed my mind," "I don't like the color.")
- Incorrect Size Ordered by Customer: Please double-check our sizing charts before placing your order to ensure a perfect fit!
By purchasing from Dina Fashions, you're supporting a business committed to unique design and responsible production. We genuinely appreciate your understanding of our made-to-order policy, which helps us continue to offer such a wide array of imaginative designs.
Need to Get in Touch?
Our friendly customer support team is here to help! If you have any questions about your order, our products, or our policy, please don't hesitate to reach out.
Email: support[@]dinafashions.co.uk
Thank you for choosing Dina Fashions – we're thrilled to be part of your style journey!
Our Promise: Quality, Care, and Your Satisfaction
At Dina Fashions, every item is crafted just for you, celebrating your unique style with quality and affordability. As a small business utilizing an on-demand fulfillment method, we don't hold inventory. Instead, each T-shirt is specially produced the moment you place your order. This allows us to maintain exceptional quality, offer a diverse range of designs, and keep our prices as accessible as possible!
Your Peace of Mind is Our Priority:
We guarantee that your custom-made item will arrive in perfect condition. If your order is damaged, defective, or incorrect upon arrival, we are here to make it right immediately. Simply contact us, and we'll gladly offer a hassle-free replacement or a full refund. Your happiness with our product is our top concern!
Understanding Our Made-to-Order Process:
Because each product is uniquely created for you after your purchase, we kindly ask for your understanding that we are unable to accept returns or offer refunds for reasons other than the product arriving damaged, defective, or incorrect. This approach helps us minimize waste and continue to bring you fresh, exciting designs at great value.
We partner with industry-leading fulfillment services to ensure your items are crafted and delivered with care. We're confident you'll love your new gear, and we sincerely thank you for supporting a small business dedicated to style, quality, and your satisfaction!